Sharoe Green Garage

The Importance of your privacy

At Sharoe Green Garage, we take your privacy seriously and will only use your personal information to administer your account and to provide products and services you have requested from us or which we think will be of interest to you. We will never sell your data on to third parties. Under the General Data Protection Regulations (GDPR), we are required to gain your consent to process your personal data and will also request your consent as to the methods we can use to contact you.

Who are Sharoe Green Garage Ltd?

Sharoe Green Garage Ltd is our trading name. We are multi-franchised Main Dealer being Main Dealers for Proton Cars and authorised parts/service Dealers for Daihatsu and Perodua. We sell all makes of used cars. We also offer vehicle servicing, diagnostics, repairs and MOT as well as selling parts.

How do we use your Data?

We will inform you about our use of your data and your rights the first time you have contact with Sharoe Green Garage. We may contact you during your ownership cycle for essential work such as reminders for MOT and services and to ensure the safety and care of your vehicle, as well as to ensure any insurance policies are maintained and finance agreements are fulfilled. Where your consent has been provided, we will also contact you to advise on the replacement of your vehicle, make you aware of any special promotions we are running and to make you aware of our aftersales products and services. In addition, when we email and text you, we track data to ensure that our communications have reached you.

To help us contact you at the right times, we will process your date to assess how you use your vehicle and to be aware of information such as mileage, vehicle age, type of vehicle and finance agreement details. To ensure that we can deliver as personal and beneficial service to you as possible we will combine data about you from various sources. You may opt out of any form of marketing by expressing your wish to do so when we check or collect your personal information, or by contacting our Data Protection Officer (details follow).

When you visit our website we will use cookies on your browser. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We may track your interactions with Sharoe Green Garage via e-mail and text activity and record phone calls for quality and training purposes.

Passing Data

We may contact you as advised by our brands we represent and our other suppliers (a full list follows) to ensure the ongoing safety and care of your vehicle and to ensure any policies are maintained. We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made. We will pass your details to the Police or to an organisation legally able to request such information when an alleged motoring offence has taken place involving one of our loan or demonstration vehicles of which you were custodian at the time of the alleged offence.

Finance Applications

If you should apply for finance from us, the information you provide specifically for this purpose will be disclosed to various finance providers for the purposes of considering the application. The finance companies may use this information to carry out searches with credit reference agencies and other regulatory and statutory bodies. A record of these searches will be kept and may be used by other lenders in assessing applications from you and members of your household for credit in the future. The Finance Companies will cross check this information with other lenders to prevent fraud and may use this information for statistical or marketing purposes. The finance companies may use credit scoring as part of their decision-making process. In some cases, the information provided may be disclosed to credit reference agencies such as Experian or Equifax. Credit reference agencies may also use this information to carry out further searches for other regulatory and statutory bodies. They may also disclose information to other companies and the finance providers may use such information to advise you of any of our or their services or of another person's services which may be relevant to you. We will on request tell you of the purposes for which we will use this information.

Your right to withdraw consent

Except as required by law, we will not use or disclose your personal information for any purposes for which you have not given us your consent or later withdraw consent. If you withdraw consent you agree that, in spite of this withdrawal, we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce contractual obligations you may have for example a finance agreement. Should you withdraw your consent, we will action this as quickly as possible, normally within one calendar month.

Where your data is stored

We retain your details for as long as we have evidence that you still own the vehicle we have supplied or serviced or that we believe you would be interested in products that we offer unless you ask us to delete these details sooner. We take steps to ensure any businesses we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer.

Your rights

Under the GDPR, you have the right to:

Request copies of your data, rectification of your data, object to us or restrict the processing of your data and where systems allow, give electronic access to copies of your data in a digital format.

Sharoe Green Garage Ltd reserves the right to update or amend this data privacy notice in line with customer feedback or updates in legislation and it will be published at www.sharoegreengarage.co.uk

Data Protection Officer

Name: Bulvinder Kumar
Address: 89-91 Watling St Rd, Fulwood, Preston, PR2 8BQ
Email: bulvinderkumar@btconnect.com

If we are unable to resolve any issues you raise within 30 days you have the right to complain to the Information Commissioners Office @ https://ico.org.uk/concerns

We only share your information with the following suppliers:

Proton Cars (UK) Ltd
International Motors
Perodua Cars UK Ltd
Mann Island Finance
Barclays Partner Finance
Santander Consumer Finance
Like Car Finance
Blackhorse Finance
JSB Motors
Jez Seed Autorepairs
Peter Bonney Autobodies
Warranty Management Services


HPI
Blackhorse Finance
Mann Island Finance
Motability
RAC